The film opens in a garage with an unconscious teen girl having her head wrapped in duct tape and her legs chained to the back of two cars. A man and woman walk to their cars on their way to work. As the couple start their cars they exit the driveway. The woman in the car notices the victim, but as she exits her car to warn the man, he drives off. Neil Conners (Cody Kasch) receives a chain letter from an anonymous person telling him that he is the first person who links the chain, and it instructs him to forward it to five people or else he will die. His sister Rachael (Cherilyn Wilson) forwards the letter, but to only four recipients. Neil then adds his sister to the list and sends it.