While reading his usual gift wish mail Santa Claus stumbles upon an unusual letter which everyone assume to be a gift wish letter from a boy called Vekara. Santa Claus can not decide what kind of gift the letter, which is a child's drawing, asks for, so he and his two helpers Noora and Ville decide to go and show it to the master elf. At the same time odd things are happening around Santa's village, and strange accidents follow Santa. The peculiar events are traced back to a shaman with a powerful magic drum. At the end of the movie the shaman explains that he sent the mysterious letter as a child, and the drawing is him dressed as an elf because he wanted to be Santa's little Christmas helper. By accident the letter was not delivered to Santa, and as years passed and Santa did not reply, Vekara became begrudged. After both sides of the story are told the situation is resolved, Santa grants Vekara his wish and makes him a helper elf, and all ends well.