Claire, a savvy venture capitalist from New York City, escapes to a quaint town in Vermont for the holidays and becomes a guest of the Fortenbury Bookstore. Upon arrival, Claire finds Christmas celebrations have been canceled by the town after a flood and the bookstore is in a dire state of disrepair. She immediately takes on the challenge to revitalize the store, but clashes with the owner, Andrew, who initially rejects all her proposed improvements.