Jordan Sands (Victoria Justice) is an awkward and nerdy 17-year-old girl with a bad case of allergies, who just became the woman of the house after the recent death of her mother. Her father David (Matt Winston) is struggling to make ends meet, while her 14-year-old brother Hunter (Chase Ellison) drives the family crazy with gory pranks. They inherit their deceased mother's Great-Uncle Dragomir's castle in Wolfsberg, Romania after getting a package in the mail. After arriving in Wolfsberg, they meet the strange and steely castle Housekeeper (domestic worker), Madame Varcolac (Brooke Shields).