Robert Saunders (Dylan McDermott) wakes up to find himself bound and locked inside a meat locker. After he is able to cut himself loose, two Russian mobsters Kiril and Stepan enter the freezer to question him. It becomes apparent that neither understand English, but before they leave they tell a confused Robert they want "money". Left alone, Robert finds a ventilation duct in the top of the ceiling that appears to lead to the fans inside the locker. Just then, he finds a ringing cell phone on the floor and speaks with Detective Al Dorian, who first addresses him as "Sam". Robert explains that he was having dinner in a restaurant with his girlfriend for his birthday before being knocked unconscious and thrown into the freezer. Before Dorian can complete a trace, the mobsters return and destroy the phone. They are accompanied this time by the bilingual Alisa (Yuliya Snigir), who accuses Robert of having stolen $8 million from them and demands its return; otherwise, he will freeze to death within four hours. He tries to convince them that he is innocent and this is a case of mistaken identity, but the Russians are undeterred and take his shoes before leaving.