Dr. Satyajit Chavan is the head Physician at a civil hospital in New Delhi. Satyajit is well regarded and respected, but he has terrible Doctor-patient relationship#Bedside manner and is generally rude to everyone. His staff of doctors, most of whom are young interns fresh out of medical school, inquire about his bedside manner. He curtly informs them that his job is to treat patients and that beds must be allocated to the ones who are most likely to survive and get better. We discover that government hospitals (especially in large cities like Mumbai) are severely limited in bed space and attract the worst stricken patients in the city. These draconian conditions have shaped Satyajit and his views on treatment.