Struggling singer Audrey loves Christmas, but wealthy record executive Julie just sees it as another reason to shop. The two women have nothing in common until a freak accident at the mall knocks them both unconscious and they wake up in each other’s lives. Now Audrey has a life of luxury like she never imagined, while Julie has the loving home she never admitted she wanted. However, as Christmas looms closer, they realize they’d regret not spending the holiday with their own families and will do anything to switch back.