Wendy Carroll and her six-year-old daughter Grace live in a small town where Christmas is everywhere. She gets a foreclosure notice three weeks before Christmas on her father's candy store which she has been running for the last five years. To make some extra money in order to save the candy store, Wendy and Grace travel to the big city, where they stay with Wendy's friend Angie from back home who just got a major part in a play. Angie works at Wolman's - the city's largest department store - where she takes Wendy to apply for a temp job. While waiting for Angie to check in, Wendy meets Tom, who manages the store and offers her a job in the toy department. She thinks the store is amazing, with all the Christmas holiday cheer; unfortunately her excitement doesn't last long when the store's manager, Teanna, destroys the Christmas spirit throughout the store and replaces Santa with a hunky male underwear model surrounded by elfin "babes."