One night, the Sprites of the Northern Lights - a group of singing sprites who fly around the North Pole - witness the birth of a baby reindeer named Rudolph, who has an unusual red, shiny nose. Later, Rudolph and his parents, Blitzen and Mitzi, meet up with Rudolph's three uncles - Dasher, Comet, and Cupid. Cupid tickles Rudolph and triggers his glowing nose, which draws attention and causes Rudolph to be mocked. Meanwhile, two of Santa Claus's elves, Doggle and Boone, cross the ice bridge of the wicked Ice Queen, Stormella, accidentally destroying several ice statues while delivering Santa's mail. When Stormella finds out, she demands Santa hand them over to her. When he refuses, she closes her bridge as punishment and warns that if anyone crosses it, she will create a blizzard so strong it will stop Santa from delivering presents to children around the world on Christmas Eve.