At a large financial services firm in New York City, an executive named Lockhart is sent by the company board of directors to retrieve Roland Pembroke, the company's CEO who had abruptly decided to stay at a "wellness center" in the Swiss Alps. The board needs Pembroke to sign off on an upcoming merger. The company is being investigated for criminal misconduct, and several self-serving partners hope to place all of the blame squarely upon Pembroke. Lockhart arrives at the spa, but he is met with resistance by the staff and Dr. Heinreich Volmer in attempting to speak with Pembroke.